What is chatbot
Chatbot is an artificial intelligence in the form of a live chat that communicates with human speech.
However, it is not just a synthesis of speech. They must maintain a coherent and comprehensible communication that makes sense that one simply understands what the chatbot wants him to say.
Chatbot will solve your 5 HOW
1.) HOW TO KNOW BETTER YOUR CUSTOMER
One of the key points for strategy and marketing of the company is to know what its customers want and what they are interested in. Thanks to your customers communicating with chatbot find out what people ask the most, what they like, what they want and what they want to improve from you. All of this information is of great value for achieving yours of corporate goals.
2.) HOW TO REDUCE COSTS OF YOUR FIRM
"I am not so smart. I can only deal with questions more than others. "- Albert Einstein. Chatbot can save your time and time for your employees, so you can focus your attention and energy from helpdesk on more important issues. This saves you not only financial costs, but you can also add value to your customers.
3.) HOW TO GET COMPETITIVE ADVANTAGE
Chatbot is an increasingly discussed topic not only among businessmen but also among customers. This artificial intelligence has a growing trend and many businesses (CNN, ProductHunt, Austrian Airlines, Telekom ...) have already discovered its potential.
4.) HOW TO IMPROVE COMMUNICATION WITH CUSTOMERS
One of the advantages of chatbot is that it always has a good mood. Your customers will be enthusiastic about the personalized and loving approach that your chatbot accesses. Plus, it can communicate with an unlimited number of customers at once.
5.) HOW TO ACHIEVE THE WEB TO BE ALSO ENTERTAINING
Does your business have a mascot? Now you have a unique opportunity to give your mascot a unique identity.