Thanks to these features?
Available on messaging platforms like Messenger, LiveZilla, Slack, WhatsApp, Viber, Skype
Messaging vs. Social Networks - since 2015 more messaging app user then social network users
Instant replay - the information is delivered when user needs it
24/7 - available at any time
Easy to use - simple operating
Efficient - saving money and time
Your business gains these benefits
Increased Customer Satisfaction:
Instant replay, reduced waiting time
Increased Efficiency:
Working 24/7, multiple requests at once, lower load on helpdesk, automation
Improved Productivity:
Employees are alocated to more important tasks
Provides Data Insight:
Data collection, statistics, possibility to automate even more in the future
References
